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Community & Business

9 February, 2022

End of ANZ bank in Oakey

Australia and New Zealand Banking Group (ANZ) has now officially pulled all of its bank-specific services from the Oakey community with the ATM removed from the Campbell Street location on Friday February 4.

A crew removing the ANZ ATM from the front of the former bank building on Campbell Street.

The ATM facility was earmarked for removal late last year.

A spokesperson for ANZ said existing customers were able to use an ATMX ATM directly across the road at 112 Campbell Street for no charge.

The removal of the ATM comes exactly three years after the bank announced that it would be closing the full-service branch.

The reason for this decision in early 2018 was due to local customers using digital facilities to complete their banking.

“Of our customers who have Oakey as their home branch, only 16 per cent of them currently use the branch with 55 per cent of them preferring online options, such as, internet or mobile banking,” a spokesperson for ANZ said at the time.

“These have been difficult decisions and we apologise for the inconvenience.”

The building was later occupied by Member for Condamine Pat Weir.

Other than the ATM at the northern end of Campbell Street, the only other banking services in Oakey are at the Heritage Bank and the Oakey Post Office.

This is a sharp decline from earlier times with Oakey previously boasting full Commonwealth Bank, NAB, ANZ and Heritage branches.

The reduction of banking services in the town is consistent with the experiences of other regional communities across the country.

The backlash from residents prompted the Federal Government to launch a Regional Banking Taskforce in October last year.

The taskforce will assess the impact of bank branch closures on regional communities.

Consultation has closed, but public meetings hosted by the taskforce are expected to be held later this year.

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